Experience Obi at home
The Therapy Collective is pleased to offer an exclusive Obi Trial Experience that has been carefully designed to support and guide both our customers and clinicians in evaluating this innovative assistive technology. Our Obi Trial Experience is available to customers and clinicians anywhere in Queensland.
What is the Obi Trial Experience?
Experience the independence of dining with Obi across three days, putting it to the test with all your favourite foods! Our extended trial is designed to give our customers the flexibility to try Obi at their own pace and across various meals. We provide comprehensive resources for each trial experience, including a detailed clinical education video and customer demonstration video, a trial guide, and a very useful Obi food guide. This ensures that customers, along with their treating clinicians, family, and support staff, feel like Obi experts right from the start. Taking the time to properly trial Obi during this extended period allows our customers to genuinely get to know the device and ascertain whether it's the right assistive technology solution for them before making a purchase.
step 1 - for customers
We welcome your interest in exploring our trial experience! If you're curious about trying Obi, express your interest by completing our Trial Request Form. We will promptly connect with your clinician to kickstart the process and make it an easy journey for you.
step 1 - for clinicians
Clinicians, such as Occupational Therapists and Physiotherapists can request a client trial by completing our Trial Application Form.
step 2 - invoice and trial agreement
An invoice for the trial fee of $350 is sent for payment and the Trial Agreement is sent via Docusign for signatures.
step 3 - schedule trial date
Upon receipt of payment and signed agreement, clinicians receive an invitation to schedule the trial date and a follow up consultation with us using our online booking platform.
step 4 - access resources
Clinicians gain exclusive access to the Obi Experience resource hub, featuring clinical education and customer demonstration videos and useful trial tools and tip sheets. Clinicians can explore this hub to familiarise themselves with Obi prior to the customer trial.
step 5 - delivery of obi
Obi is sent directly to the clinician's postal address ahead of the scheduled trial period. We use Australia Post's Express Post service with Signature for added security.
step 6 - trial obi at home
Clinicians bring Obi to the customer's home and customise the set up for their use throughout the trial period. During the visit, we encourage clinicians to share the customer demonstration video, which provides a comprehensive overview of Obi's features and how it works. Together, clinicians and customers can explore the device's capabilities, try different foods, and show Obi to family and the customer's support team. We provide useful clinical resources to support the clinician to evaluate the trial's success and clinical outcomes.
step 7 - return and follow-up
Towards the end of the trial, clinicians return to the customer's home to collect Obi and finalise their assessment. Clinicians can book a follow-up call with us to discuss trial outcomes and receive prescription advice.
step 8 - Quote
The Therapy Collective issues a quote based on the prescription provided by the clinician and the clinician manages the necessary application for funding. Our goal is to empower clinicians to navigate the funding application process, by providing them with the valuable support and resources throughout the trial experience. Combining their clinical insights from the trial, along with our resources, the clinician can have confidence in their recommendations.
Frequently Asked Questions about our Obi Trial Experience
how do i book a trial?
To start the trial process, clinicians can begin by completing the Trial Application Form. For customers, expressing interest is as easy as completing the Trial Request Form. We will then connect with your clinician to kickstart the trial experience.
how is obi delivered for the trial?
We send Obi directly to the clinician's postal address. We utilise Express Post with Signature for secure and fast delivery.
why is obi sent to the clinician and not the customer?
Obi is sent directly to the clinician as they play a crucial role in providing optimal support and guidance throughout the trial experience. Clinicians set it up, offer necessary support, and provide valuable insights during the trial period. This approach creates a supportive experience, enhancing the overall effectiveness of the trial and increasing the likelihood of a successful outcome.
how long is the trial?
The Obi Trial Experience spans over 3 days, allowing customers to fully immerse themselves in the product across various settings and daily routines.
why is there a Trial agreement?
The Trial Agreement is a formal agreement between The Therapy Collective, clinicians and customers participating in a trial experience. It outlines the terms and conditions for the trial period the responsibilities of all parties. We utilise Docusign to streamline the documentation process for the Trial Agreement and other related paperwork. This electronic signature platform allows for a secure, efficient, and legally binding way to sign and complete the required paperwork. You'll receive an invitation to review and sign the documents electronically, saving time and ensuring a smooth administrative process. If you have any questions or encounter any issues during this process, our team is available to assist you.
is the trial only available in specific locations?
Our Obi Trial Experience is accessible to customers who live anywhere in Queensland. Obi is conveniently posted directly to clinicians for trial facilitation with customers.
If you are interstate, please get in touch with your local Obi supplier.
how does the returns process work after the trial period?
Clinicians take care of arranging the equipment return after the 3-day trial concludes. It ensures a simple and straightforward process for the closure of the trial experience.
what support is provided post-trial?
Following the trial period, clinicians can schedule a Follow-Up Call for personalised assistance. This includes prescription advice and support to help finalise their recommendation.
Any Questions?
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